1. Introduction
Welcome to SportyBet Zambia! By using our website or mobile app, you agree to comply with these Terms and Conditions. Please read them carefully, as they outline the rules and policies governing your use of our platform.
2. Eligibility
- Users must be at least 18 years old to register and participate in betting activities.
- You must comply with all applicable laws and regulations in Zambia.
- Each user is allowed only one account. Duplicate accounts may be suspended or terminated.
3. Account Registration and Security
- Registration Information: You must provide accurate and up-to-date information during registration.
- Account Security: Keep your login credentials confidential. You are responsible for all activities under your account.
- Account Verification: We may request identification documents to verify your account and comply with regulatory requirements.
4. Deposits and Withdrawals
- Deposit Methods: Supported payment options include Airtel Money, MTN Mobile Money, and other approved methods listed on our platform.
- Minimum Deposit: The minimum deposit amount is specified on the platform and may vary by method.
- Withdrawal Process: Withdrawals are processed promptly but may require verification. Processing times depend on the selected payment method.
- Transaction Fees: SportyBet does not charge fees for deposits or withdrawals, but third-party charges may apply.
5. Betting Rules
- Placing Bets: All bets are final once confirmed. Ensure accuracy before submitting your wager.
- Betting Limits: Maximum and minimum bet amounts vary by sport and market.
- Odds Changes: Odds may change, but the odds at the time of placing the bet will be applied.
- Void Bets: Bets may be voided in cases of technical errors, incorrect information, or match cancellations.
6. Bonuses and Promotions
- Eligibility: Promotions are available to registered users who meet the stated criteria.
- Wagering Requirements: Bonus funds must be wagered a specific number of times before they can be withdrawn.
- Abuse of Promotions: Misuse of bonuses or promotional offers may result in account suspension or bonus forfeiture.
7. Responsible Gambling
- Commitment: SportyBet Zambia is committed to promoting responsible gambling.
- Self-Exclusion: Users can request temporary or permanent account suspension.
- Support: Access resources and tools to help manage gambling habits on our Responsible Gambling page.
8. Privacy and Data Protection
- Your personal data is collected and processed in accordance with our Privacy Policy.
- We use advanced encryption to protect your information and transactions.
9. Prohibited Activities
- Fraudulent Behavior: Engaging in fraudulent activities, such as account manipulation or match fixing, is strictly prohibited.
- Multiple Accounts: Operating multiple accounts is a violation of these terms.
- Third-Party Software: The use of unauthorized software to manipulate the platform is prohibited.
10. Liability and Disclaimer
- User Responsibility: SportyBet Zambia is not liable for losses resulting from user actions or decisions.
- Platform Availability: While we strive for uninterrupted service, we cannot guarantee continuous access to the platform due to maintenance or technical issues.
11. Amendments to Terms and Conditions
- We reserve the right to modify these Terms and Conditions at any time. Significant changes will be communicated to users via email or notifications on the platform.
12. Governing Law
These Terms and Conditions are governed by the laws of Zambia. Any disputes arising from the use of our platform will be resolved in accordance with Zambian law.
13. Contact Information
For inquiries about these Terms and Conditions, please contact us:
- Email: [email protected]
- Phone: Available on our Contact Us page.
- Live Chat: Accessible via the website or mobile app.
Thank you for choosing SportyBet Zambia. By adhering to these Terms and Conditions, you help ensure a safe and enjoyable betting environment for all users.